Q1: How about sample policy?

A1: We will charge low sample fees, the shipping fee and sample fee should be paid by your side firstly, and the sample fee can be refundable after your order meets our required quantity.

Q2: Which shipping way is available and how to track?

A2: By express (DHL, FEDEX, EMS) to your door. When your order is shipping out, we will provide you tracking number, then you can check the status of the goods clearly.

Q3: My package has missing products. What do I do?

A3: Please contact our support team and we will confirm your order with the package contents. We apologize for any inconveniences!

Q4: Which payment way is workable?

A4: PayPal, Western Union, T/T (50%, 50%).

Q5: Can I customize the products with my own private label?

A5: Yes, we offer professional OEM/ODM services. You can customize the formulas, ingredients, packaging, and print your private logo based on our low MOQ requirements.

Q6: Do your cosmetic products comply with international safety regulations?

A6: Yes, all our cosmetic products are manufactured in compliance with global quality standards. We use safe, premium-grade ingredients suitable for all major international cosmetic markets.